SHIPPING
Do you offer free shipping?
We offer free shipping on all U.S. orders of $25 or more—no code needed!
Need it sooner? Faster shipping options are available at checkout for an additional cost, so you can choose what works best for you.
Do you offer international shipping?
Yes! We now offer international shipping to most countries worldwide. Shipping rates are flat and calculated at checkout based on your location and order size.
Please note that international customers are responsible for any customs duties or import taxes required by their country upon delivery. If you have any questions or need help with your order, feel free to reach out — we're happy to assist!
When will my order ship?
Orders are typically processed and shipped within 1–2 business days. You'll receive a confirmation email with tracking details as soon as your order is on its way!
RETURNS
How do I return an Item?
If you're not completely happy with your purchase, we’re here to help! Just contact us within 30 days of receiving your order, and we’ll guide you through the return process.
Returns are free when you choose store credit—we’ll provide a prepaid shipping label at no cost.
If you prefer a full refund to your original payment method, a $6.00 processing fee will be deducted from your refund once we receive the returned item.
What if my item arrives damaged?
If your item arrives damaged, please contact us within 10 days of delivery at service@littlesleepyhead.com or via our Contact Us page with your order number and detailed photos of the damage. We’ll gladly send you a replacement at no cost.
What If I am missing an Item from my order?
If you are missing an item from your order, please contact us within 10 days of delivery at service@littlesleepyhead.com or via our Contact Us page with your order number and missing Items. We’ll gladly send you a replacement at no cost.
Can I exchange an Item?
Exchanges are handled on a case-by-case basis. If approved, we’ll issue store credit so you can place a new order that works best for you—this helps because our inventory is always changing. To request an exchange, just contact us with your order number and what you'd like to exchange.
What If I purchased from another website or marketplace?
If you purchased from Amazon, Walmart, or another website/marketplace and have an issue with your order, we're here to help!
Each marketplace has different policies. To best assist you, please contact us with your order number, Issue, and shipping address. We will do our best to find a solution for you!